Terms of Use

Last updated 28 July 2026

These terms are the agreement between you and The Pro Project Collective for the Luka app, the Luka web app, and this website. Using Luka means accepting them. They are written to be read — if something here is unclear, ask us before you rely on it.

1. Who can use Luka

You must be at least 13 years old (16 in the EEA and the UK, unless a parent or guardian agrees to these terms for you). If you are under 18, a parent or guardian must read these terms and agree before you use Luka, and by using it you confirm they have.

You may hold one account for yourself. Don't share it, and don't create an account for someone else without their knowledge — including a coach creating accounts on behalf of players.

2. Your account

Sign-in is passwordless: a one-time code sent to your email, or Sign in with Apple. Keep access to that email secure, because anyone who has it can reach your account. Tell us at support@downloadluka.com if you think someone else has got in.

Give us accurate details. Luka scales training from your age, body and level — wrong information produces wrong training, and that is a real risk rather than a paperwork one.

3. What Luka is, and what it is not

Luka is a strength & conditioning coach. It plans training, reads how you are recovering, and answers questions about it. It is not a medical device, a medical service, or a substitute for a doctor, physiotherapist or qualified practitioner. It does not diagnose, treat, cure or prevent any injury, illness or condition, and nothing it says is medical advice.

If something is sharp, worsening, or comes with swelling, giving way or numbness, see a professional and mark yourself unavailable in the app. If you have an existing injury or medical condition, are pregnant, or have been away from training for a long time, get clearance from a professional before you start.

4. Training is physical, and the risk is yours

Exercise carries risk of injury. You decide what you actually do. Luka's sessions are suggestions built from what you tell it, and it cannot see your technique, your equipment, the surface you are on, or how you slept when you didn't log it. You are responsible for training within your capability, warming up, using safe equipment, and stopping when your body says to. To the extent the law allows, you accept that risk and assume it voluntarily.

5. What Luka's AI says

Luka's answers are generated by an AI model. They can be incomplete, out of date, or simply wrong, and the same question can produce different answers. Use your judgement, and your coach's. Don't use Luka as your only source for a decision that matters — medical, financial, or otherwise.

6. Subscriptions and billing

Luka has a free tier that includes a monthly allowance of AI messages, and a paid subscription that removes the limit and unlocks Movement Lab and the deeper analytics. The current allowance and price are shown in the app before you buy anything, and we may change the free allowance with notice.

Auto-renewal. Paid subscriptions are billed through your Apple ID and renew automatically at the price and interval shown at purchase, unless you cancel at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours of the period ending. Manage or cancel in your Apple ID settings — not in Luka, and not by deleting your account. Deleting your account does not cancel a subscription.

Refunds for App Store purchases are handled by Apple under their policies, not by us. Clubs that buy seats directly are billed by us through Stripe on the terms in their own order.

7. Your data and your content

Your training history, your check-ins and your conversations remain yours. You give us the permission we need to operate the service — to store it, process it, and send the relevant parts to our AI provider so Luka can answer — and nothing more. We do not sell it and we do not use it to advertise to you. What we hold and why is set out in the privacy policy, which forms part of these terms.

We may use aggregated, de-identified information — the kind that cannot be traced back to you — to improve how Luka coaches.

8. Clubs, coaches and squads

If you use Luka as a coach or support staff, you additionally agree that:

• You will only invite athletes who agree to join, and you will not misrepresent your role or your club.
• You will only upload data about a player — GPS files, tracking exports, notes — that you are entitled to hold and share. Where consent or a guardian's consent is needed for that, getting it is your responsibility, not ours.
• What you see about a player is what they consented to share, and it is read-only. Use it to coach them, and for nothing else. It is not for selection leverage, contract decisions, or disclosure to anyone outside your staff.
• Luka advises; you decide. Team training is yours. If you follow a suggestion, that is your call as the coach, and the responsibility for it is yours.
• If you coach athletes under 18, you are responsible for meeting the child-protection and privacy obligations that apply to your club.

9. The community board

The community board is opt-in. If you take part: be decent, don't impersonate anyone, don't post anything you don't have the right to post, and don't give other athletes medical advice. We can remove content or entries that break this, and we can remove you from the board. Programmes shared by other athletes are theirs, not ours — we don't vet them, and taking one into your own week is your decision.

10. Fair use

Don't:

• use Luka to break the law, or to harm or harass anyone;
• scrape it, automate access to it, resell it, or use it to build a competing product or train a model;
• reverse engineer, decompile or tamper with the app or our servers, or get around a limit or a paywall;
• upload anything malicious, or anything you have no right to upload;
• try to make Luka produce content that is unlawful or harmful.

11. What belongs to us

Luka — the app, the coaching content, the modules, the name and the mark — belongs to The Pro Project Collective and its licensors. You get a personal, non-exclusive, non-transferable, revocable licence to use it while these terms hold. That licence is for you and your own training, or for coaching your own squad; it does not let you sell, sublicense or redistribute what Luka produces as your own product.

12. Using Luka through the App Store

Where you got Luka from Apple's App Store, the following apply:

• This agreement is between you and The Pro Project Collective only, not Apple. Apple is not responsible for Luka or its content.
• Your licence is limited to using Luka on Apple-branded products you own or control, as permitted by the Usage Rules in the App Store Terms of Service.
• The Pro Project Collective, not Apple, is solely responsible for maintenance and support. Apple has no obligation to provide either.
• If Luka fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price. To the maximum extent the law allows, Apple has no other warranty obligation, and any other claim, loss, liability, damage, cost or expense attributable to a failure to conform is our responsibility.
• The Pro Project Collective, not Apple, is responsible for addressing any claim by you or a third party relating to Luka — including product liability, any failure to meet a legal or regulatory requirement, and claims under consumer protection or privacy law.
• The Pro Project Collective, not Apple, is responsible for the investigation, defence, settlement and discharge of any claim that Luka infringes a third party's intellectual property.
• You confirm you are not in a country subject to a US Government embargo or designated as “terrorist supporting”, and that you are not on any US Government list of prohibited or restricted parties.
• You must comply with any applicable third-party terms when using Luka.
• Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

13. Changes, availability and endings

We improve Luka constantly, so features change. We may add, alter or withdraw features, and occasionally the service will be down for maintenance or for reasons outside our control. We don't promise uninterrupted availability.

You can stop using Luka and delete your account at any time, from Settings. We may suspend or close an account that breaks these terms, or where we must for legal or safety reasons — with notice where we reasonably can. If we close your account without cause, we will refund the unused part of any subscription you bought directly from us.

14. Liability

Australian consumers. Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms excludes, restricts or modifies those guarantees, or any equivalent right you have under the consumer law where you live. Where we are permitted to limit our liability for a failure to meet a consumer guarantee, our liability is limited to resupplying the service or paying the cost of having it resupplied.

Otherwise, and to the extent the law allows: Luka is provided as it is, without warranties beyond those the law implies; we are not liable for indirect or consequential loss, lost profits, or lost data; and our total liability arising out of these terms is limited to the greater of the amount you paid us in the 12 months before the claim, or A$100.

Nothing in these terms limits liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be limited.

15. Indemnity

If someone brings a claim against us because of how you used Luka — data you uploaded that you had no right to, a breach of these terms, or a breach of the law — you agree to cover our reasonable costs in dealing with it.

16. The law that applies

These terms are governed by the laws of New South Wales, Australia, and its courts have non-exclusive jurisdiction. If you are a consumer somewhere else, you keep the protections of the mandatory laws of your own country. Talk to us first: most things are settled by email in a day.

17. The rest

If a clause turns out to be unenforceable, the rest stands. If we don't enforce something straight away, we haven't given up the right to. You can't transfer this agreement; we can, if the business is sold, and these terms travel with it.

We may update these terms — the date at the top changes, and we tell you in the app when the change is significant. Continuing to use Luka after that means accepting the new version.

Contact

The Pro Project Collective, 5 Tasman St, Merimbula NSW 2548, Australia — support@downloadluka.com. See also the support page and the privacy policy.